Billing and cancellation
Subscription & billing manages your plan, invoices and billing details.
Billing and cancellation
Subscription & billing manages your plan, invoices and billing details.
A signed-in Free account can inspect its status and upgrade; invoices and renewal controls apply to an actual paid subscription. Paid members can always reach billing from the account menu, even when the header hides Plans & Pricing.
Access (Guest / Free / Pro / Teams): signin / limited / full / full. full = Included; limited = Limited; signin = Sign-in required; no = Not included; soon = Coming Soon.
Steps
- Compare Free, Pro and Teams in Plans & Pricing and start checkout while signed in.
- After checkout you return to a success or cancelled message.
- Use Subscription & billing to review plan, status, invoices and cancellation settings. Cancellation scheduled means the current paid period remains active; Canceled means the subscription has ended. Review the displayed end date and the billing portal before changing a subscription.
Good to know
- A scheduled cancellation stops renewal billing after the current paid period. Paid access continues until that period ends; there is no following subscription renewal charge. Amounts and invoices are shown in billing.
- Annual billing is charged upfront for the year; the monthly equivalent is a comparison, not twelve monthly charges. Teams pricing combines a platform fee and purchased seats. Confirm the selected interval, quantity and applicable tax in checkout.
Limits
- A cancelled checkout is not the same as cancelling an existing subscription. Closing the payment page does not cancel a plan you already have; use subscription management.
Troubleshooting
- Plan did not update after payment: refresh Subscription & billing before contacting support.